Do you know that about 75% of internet users judge the credibility of a business by looking at its website design? So it’s better to choose the right web-designer company, rather than lose all your audience, money, and credibility!
This blog covers seven red flags to avoid when looking for an authentic web designer for your business. Check them out!
No Case Studies or Defined Portfolio
One of the key things one should investigate about a web design company is its portfolio. If a corporation fails to provide you with case studies or historical performance samples of work, this raises serious questions.
A reputable design firm will be pleased to exhibit their earlier work—websites they created for others—as proof of their skill. This allows you to assess their work quality and determine whether their design style complements your own.
Why it’s Important?
A portfolio enables you to assess a company’s creative preferences, technical skills, and technological expertise, while also showcasing their exceptional work. You are essentially relying on faith, without which you are very far from success.
What to do?
Always request access to case studies or previous work samples. Get inspiration from websites similar to the one you want, especially if it’s for a small business like yours.
Lack of Transparency in Pricing
Uncertain pricing or hidden fees are major red flags. Certain web design firms start with inexpensive rates but then charge additional costs at the conclusion of the process.
Pricing should be precisely expressed. You should be aware of the terms of the agreement, whether there are any possible extra expenses, and whether continuous maintenance fees apply once the website is operational.
Why it’s Important?
Building a website comes with expenses. Avoid discovering additional charges for items you thought were part of the package in the middle of the job.
What to do?
Ask for a complete pricing list. Know what you are paying for, including the future design, development, adjustments, and upkeep.
Overpromising and Unrealistic Timelines
Avoid companies that promise to build you a fully customized, high-performance website in a short amount of time.
Though efficiency is vital, quality site design takes time. This is particularly true if the business is working on original designs, including SEO, and ensuring the site operates on mobile devices. Unrealistic dates could indicate that they are either recruiting low-quality contractors or working too fast on the assignment.
Why it’s Important?
Rushing through a job could cause problems, not fit your company’s objectives, or result in mistakes. The last thing you want is a nice-looking but functionally poor website.
What to do?
Know when the project will be in the planning, developing, testing, and launching stages. The firm should be upfront about the time required to create a site fit for your business.
Bad Customer Service and Communication
In a company, communication is vital, but in website development, it is extremely crucial. If a web design firm responds slowly, is difficult to reach, or doesn’t clear your concerns, this could be a negative indicator.
As the project proceeds, the hired company should keep you current, explain the process, and pay attention to your needs.
Why it’s Important?
Poor communication among people can lead to uncertainty, delays, and even rage. A competent design company will work with you as a partner and pay attention to your comments.
What to do?
Observe how quickly they can communicate. Will they respond to your emails or phone calls? Do they address your inquiries? These reveal their intended approach to managing the project.
No Emphasis on SEO or User Experience
A well-designed website is useless if it is not easily available. Search engine optimization (SEO) ensures that your page appears high in search results, attracting visitors and potential customers.
Likewise, user experience (UX) is critical to ensuring that guests can quickly find what they are looking for and negotiate your website. Should a web design company neglect to emphasize these two aspects, it signals trouble.
Why it’s Important?
Successful operation of a website depends on SEO and UX. Without them, your website might look fantastic, but it may not convert visitors into customers.
What to do?
Find out how the company treats UX and SEO during the design process. Make sure they have a strategy for optimizing your website for search engines and providing a consistent user interface.
No Clear Process for Revisions or Updates
Comments on your web design and suggestions for improvements to the appearance or functionality of the work are common. However, some businesses limit the scope of adjustments or impose additional fees for updates, which can quickly accumulate. A lack of a clear revision plan can be aggravating and have negative consequences.
Why it’s Important?
Your website needs to reflect your intended activities. Should the corporation refuse to allow sufficient revisions, you could find yourself with a product you dislike.
What to do?
Clarify the editing before you begin. One should be aware of the number of changes involved, as well as their method of application.
No Ongoing Support or Maintenance Plan
A website requires regular maintenance and updates to stay safe and function as intended. A lack of any form of continuous assistance or maintenance is one indication that a web design business may not be competent. You want to avoid personally managing technological issues after launch.
Why it’s Important?
Maintaining the safety and functionality of websites is contingent on their being current. Ignoring advice could lead to issues with your company’s web presence.
What to do?
From the very beginning, start checking to see if the business has a maintenance schedule or can assist you with upgrades, security fixes, and any other potential issues.
Conclusion
Establishing a strong online presence depends on your small business choosing the best website design company. You can check out Motion Monsters for this! As with their compelling portfolio and extraordinary good services, they can make your website look much user-friendly, and bring leads!